The Indiana University School of Medicine Ombuds Office is a place where learners and faculty can discuss concerns, complaints and disputes with an impartial third-party in a safe environment. Organizational ombudspersons are “designated neutrals appointed or employed by an organization to facilitate the informal resolution of concerns of employees, managers, students and, sometimes, external clients of the organization” (International Ombudsman Association). As a neutral party, the Ombuds Office is a resource for individuals wishing to explore and assess options for resolving conflicts, lapses in professionalism, allegations of mistreatment, and other problematic issues or concerns at IU School of Medicine. The Ombuds Office is just one way that the school strives to provide a positive, inclusive learning environment.
Contact the Ombuds Office to discuss a sensitive issue, to find guidance on how to address a concern, conflict, or mistreatment incident or to identify what policies may be applicable to a specific situation. Requests and consultations with the IU School of Medicine Ombuds Office are confidential to the extent permitted by applicable law and university policy.