42972-O'Brien, Colleen

Colleen M. O'Brien, JD, MPH

Academic Specialist: Director of Continuous Quality Improvement, Educational Affairs

Adjunct Faculty, FSPH

Key Publications

O'Brien CM, Flanagan ME, Bergman AA, Ebright PR. “Anybody on this list that you're more worried about?” Qualitative analysis exploring the functions of questions during end of shift handoffs. BMJ Qual Saf 2016; 25:76-83.

Bergman AA, Flanagan ME, Ebright PR, O’Brien CM “Mr Smith's been our problem child today…”: anticipatory management communication (AMC) in VA end-of-shift medicine and nursing handoffs. BMJ Qual Saf 2016; 25:84-91.

Frankel RM, Flanagan ME, Ebright PR, Bergman, AA, O’Brien, CM. Context, culture and (non-verbal) communication affect handover quality. BMJ Qual Saf 2012; 21:i121-i128.

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